Before depositing at Mystake, take five minutes to read this checklist — it covers the steps most players skip.
Quick Checklist
- Verify the casino’s license and jurisdiction.
- Check the wagering requirements on welcome bonuses.
- Understand the withdrawal limits and processing times.
- Enable two-factor authentication (2FA) for account security.
- Test the customer support before depositing.
- Read the terms and conditions for game restrictions.
How to Sign Up
- Visit Mystake and click the registration button.
- Fill in your email, create a password, and select your currency.
- Provide personal details: full name, date of birth, and address.
- Confirm your email via the link sent to your inbox.
- Complete the KYC process by uploading a valid ID and proof of address.
- Make your first deposit to activate the welcome bonus.
Calculating Your Bonus
Welcome bonuses often come with wagering requirements. For example, a 100% match bonus up to €500 with a 30x wagering requirement on the bonus means if you deposit €200, you receive a €200 bonus. The wagering requirement is calculated as:
Wagering Requirement = Bonus Amount × Wagering Multiplier
= €200 × 30 = €6,000. You must place bets totaling €6,000 before withdrawing.
Another example: 50 free spins with winnings capped at €100 and a 40x wagering requirement on winnings. If you win €50 from free spins, the wagering is €50 × 40 = €2,000.
Safety & Licensing
This casino operates under a Curacao eGaming license, which ensures basic player protection. The site uses SSL encryption to secure transactions and personal data. Responsible gaming tools like deposit limits and self-exclusion are available. Important: Winnings from Curacao-licensed casinos may be subject to local income tax depending on your country. Always consult a tax advisor.
Banking & Payments
| Payment Method | Min Deposit | Min Withdrawal | Withdrawal Time |
|---|---|---|---|
| Visa/Mastercard | €20 | €50 | 3–5 business days |
| Skrill | €10 | €20 | 24–48 hours |
| Neteller | €10 | €20 | 24–48 hours |
| Bitcoin | €20 equivalent | €50 equivalent | 1–24 hours |
| Bank Transfer | €50 | €100 | 5–7 business days |
Troubleshooting
- Unable to withdraw due to wagering not met: Check your bonus progress in the account. Continue playing until requirements are fulfilled.
- Verification documents rejected: Ensure documents are clear, valid, and match your registration details. Re-upload with correct file format.
- Slow withdrawal processing beyond stated times: Contact live chat for an update. Provide your withdrawal ID.
- Account locked after multiple login attempts: Use the “forgot password” feature. If that fails, contact support.
- Bonus not credited after deposit: Check if you entered a bonus code. If not, contact support with proof of deposit.
Pro Tips
For a delayed withdrawal, follow these steps:
- Wait 24 hours after the stated processing time.
- Check your pending withdrawals section for status.
- Contact live chat and ask for an update (have your withdrawal ID ready).
- If no resolution after 48 hours, escalate to a manager via email or phone.
- Consider using e-wallets for faster payouts.
FAQ
Is this casino licensed?
Yes, it holds a valid license from the Curacao Gaming Authority, which provides a legal framework for operation.
How long do withdrawals take?
Withdrawal times vary by method: e-wallets within 24–48 hours, cards 3–5 business days, and bank transfers up to 7 business days.
Can I cancel a withdrawal?
Yes, as long as the withdrawal is still pending. Go to the banking section and click cancel, then the funds return to your account.
What documents are needed for verification?
You need a government-issued ID (passport or driver’s license) and a recent utility bill or bank statement for proof of address.
Are there country restrictions?
Yes, some countries are restricted due to licensing. Check the terms and conditions for the full list of prohibited jurisdictions.
How do I claim the welcome bonus?
After registering, make a qualifying deposit and enter the bonus code if required. The bonus is credited automatically or after contacting support.
What is the minimum deposit?
The minimum deposit for most methods is €10–€20, depending on the payment method.
Can I use multiple payment methods?
Yes, but withdrawals must be processed via the same method used for deposit, unless the casino states otherwise.
How do I contact support?
You can reach support via live chat (available 24/7), email, or an online contact form. Phone support is also available during business hours.
Following this guide ensures a smooth experience, from registration to withdrawal. Always read the terms and gamble responsibly.
